Production & Shipping Time

Because this company is dedicated to supporting frequency conscious, fair trade slow fashion practices, receiving your order will take longer than ordering from any standard unethical clothing company.

Your patience helps the world adopt a more respectful and natural pacing for ourselves and all life on this planet. So thank you for doing your part in encouraging slow fashion practices to become the new normal! More over, delayed gratification is always so much sweeter xoxo

 

PRODUCTION TIMELINES

All production times are averages based on orders of 1 to 5 items. For 6 items or more, add another 3 days to the estimation below. If you have a mix of these items, base production time estimations on the items that takes the longest to produce.

Product	Production time estimations
Clothing	7 days
Journals	3 days
Bags	5 days
Art Prints	6 days

 

SHIPPING TIME ESTIMATIONS

Limited shipping options to some countries

Due to statistically high non-delivery, there are some countries for which we only offer DHL express shipping to in order to ensure the package is not lost.

TRACKING

USA and Canada

Tracking is available on all orders except flat rate Canadian shipments.

Tracking for International Orders
International orders shipped with regular service are not trackable once they leave the USA. Express orders (DHL) can be tracked in transit.

RETURNS

If your order is returned to us, we will contact you. The shipping cost on returned orders must be paid before they are sent out again.

Damage to a package and Insurance

Once your package leaves our studio, it is the responsibility of the Carrier. Damage caused by the Carrier or by careless opening is not the responsibility of Art of Where. If a package is damaged by the Carrier, we can open a claim. If your package is of high value, you may be able to add additional insurance to it. Contact us if you would like to insure your order or if your package arrived damaged.