Custom printed orders are non-refundable
To enjoy the best shopping experience as possible please be sure to verify:
- Based yourself on the sizing charts to select your size choice.
Since all garments are printed and made-to-order, we cannot replace/remake a garment that was not ordered in the correct size. Please choose the correct size by referring to our measurement charts.
- Double check that you selected the right customizable options you wanted for your items.
Note that since all of our items are handmade so there may be slight variations between or even within an order.
If there is an error with your order or if there are any changes you wish to make after your order has been placed, we require that you contact us within 8hrs of the order being placed or by the following business day if the order was placed over the weekend.
For any issue regarding a received order, we must be contacted with 10 days of the ship date for Canadian and US orders or within 15 days for international orders or we may not be able to help resolve the issue.
When contacting us with an issue, please be sure to include photos for our reference. You may contact us with your pictures and comments.
If particular circumstances justify a return, it does not cover the shipping cost of a returned item. Returns must be received within 30 days.